My Vape Box delivery information
All My Vape Box e-liquid orders will be delivered within 2-3 days of placing your order. We offer same day dispatch on all orders placed before 1.30pm, Monday to Friday.
Orders placed at the following times will be delivered as follows:*
- Monday before 1.30pm: will be dispatched that day and delivered on Wednesday
- Monday after 1.30pm: will be dispatched on Tuesday and delivered on Thursday
- Tuesday before 1.30pm: will be dispatched that day and delivered on Thursday
- Tuesday after 1.30pm: will be dispatched on Wednesday and delivered on Friday
- Wednesday before 1.30pm: will be dispatched that day and delivered on Friday
- Wednesday after 1.30pm: will be dispatched on Thursday and delivered on Saturday
- Thursday before 1.30pm: will be dispatched that day and delivered on Saturday
- Thursday after 1.30pm: will be dispatched on Friday and delivered on Tuesday
- Friday before 1.30pm: will be dispatched that day and delivered on Tuesday
- Friday after 1.30pm will be dispatched on Monday and delivered on Wednesday
- Saturday anytime: will be dispatched on Monday and delivered on Wednesday
- Sunday anytime: will be dispatched on Monday and delivered on Wednesday
You will receive an email from us when we dispatch your order.
*My Vape Box uses 2nd Class Royal Mail for all "Subscribe & Save" orders and monthly subscription boxes. Royal Mail aims to make your delivery within 2-3 working days.
Occasionally items can get delayed during Royal Mail's delivery process. Royal Mail aims to deliver 93% of 1st Class mail the next working day after posting and 98% of 2nd Class mail within 3 working days of posting however they are unable to provide a tracking number or guaranteed service. You can find out more information about the Royal Mail service we use here.
If your order has not arrived after 2 days from the expected delivery date (as noted above), please contact us at email@example.com and we will investigate with Royal Mail on your behalf.
There is a small postage charge for all orders of £2.50.
Does My Vape Box deliver vape subscription boxes or e-liquids outside the UK?
No. Unfortunately we do not deliver either vape subscription boxes or e-liquid orders outside the UK. Our delivery does cover anywhere in the UK, including the Highlands and Islands, Scilly Isles and the Isle of Man.
My Vape Box packaging
We have carefully selected our boxes so that all e-liquid and vape coil orders fit through most standard sized letterboxes in the UK. So no more waiting around for the postman because we can deliver your order even if you're not in! If you'd like to double check to ensure our boxes fit through your letterbox, our vape boxes are the following size:
- 16.8cm x 11.6cm x 2.4cm
If you have ordered an e-cig device then the delivery packaging will be larger and highly unlikely to fit through your letterbox. So in this case you might need to wait for the postman or collect your order from your local post office if it can't be delivered to you.
The outside of our boxes are discrete, plain white and unbranded for your privacy.
If you have any questions about our delivery terms and policy please do not hesitate to email us at firstname.lastname@example.org.